Shipping Policy
Last updated: May 30, 2026
At Slymetopia, we want your handmade slime to arrive safely and as quickly as possible. Please read our shipping policy carefully so you know what to expect when you place an order. 📦✨
1. Order Processing
All orders are handmade and carefully packaged with love. Please allow 2–4 business days for your order to be processed and prepared for shipment. Orders placed on weekends or holidays will begin processing on the next business day.
You will receive a shipping confirmation email with your tracking number once your order has been dispatched.
2. Domestic Shipping (United States)
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5–7 business days |
| Expedited Shipping | 2–3 business days |
| Overnight Shipping | 1 business day |
Shipping rates are calculated at checkout based on your location and selected shipping method.
3. Order Tracking
Once your order ships, you will receive an email with your tracking number. You can use this number to track your package directly on the carrier's website. Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation.
4. Shipping Delays
While we do our best to ensure timely delivery, Slymetopia is not responsible for delays caused by:
- Carrier delays or disruptions
- Severe weather conditions
- Incorrect shipping addresses provided at checkout
If you experience a significant delay, please don't hesitate to contact us and we'll do our best to help.
5. Lost or Stolen Packages
Slymetopia is not responsible for packages that are lost or stolen after being marked as delivered by the carrier. If your tracking shows your package was delivered but you haven't received it, we recommend checking with neighbors and your local post office first. If the issue persists, please contact us and we will assist you in filing a claim with the carrier.
6. Incorrect Address
Please double-check your shipping address before placing your order. If you notice an error, contact us immediately — we can only make changes before your order has been shipped. Slymetopia is not responsible for orders shipped to an incorrect address provided by the customer.
7. Domestic Orders Only
Please note that we currently only ship within the United States. We do not offer international shipping at this time. We hope to expand our shipping destinations in the future, so stay tuned! 💕
8. Contact Us
Have questions about your shipment? We're here to help! Reach out to us and we'll respond within 1–2 business days. We're committed to making sure your Slymetopia experience is nothing short of magical. 💕